
501 - 1000 employees
Founded 1994
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
Consulting • Logistics • Artificial Intelligence
TOPMIND is a technology services company with over 22 years of experience that helps organizations in Brazil, Latin America and the US accelerate digital transformation. It provides IT outsourcing and consultancy, data projects (BI, analytics, machine learning, big data), chatbot and AI solutions, RPA, telecom and asset management, and workspace automation, along with training, innovation labs and change journeys to build capabilities and drive innovation.
🔥 1 hour ago
🌐 Brazil, Mexico – Remote
⏰ Full Time
🟢 Junior
🧐 Business Analyst
🚫👨🎓 No degree required
👻 Ghost score 24%
🗣️🇧🇷🇵🇹 Portuguese Required
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501 - 1000 employees
Founded 1994
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
Consulting • Logistics • Artificial Intelligence
TOPMIND is a technology services company with over 22 years of experience that helps organizations in Brazil, Latin America and the US accelerate digital transformation. It provides IT outsourcing and consultancy, data projects (BI, analytics, machine learning, big data), chatbot and AI solutions, RPA, telecom and asset management, and workspace automation, along with training, innovation labs and change journeys to build capabilities and drive innovation.
• Support Brand Planning processes, marketing investments, budget management (WBS Management), approval workflows, financial planning, and period-end closing (PEC) • Assist with the documentation and maintenance of business processes • Identify opportunities to improve processes and operational efficiency • Support business readiness for new functionalities and releases • Support projects related to Brand Planning and business transformation programs • Prepare, coordinate, and execute testing activities under the guidance of senior professionals • Prepare test data, track defects, follow up with users, and support validations • Coordinate business users during testing cycles and deployments • Track project actions, risks, and dependencies • Support go-live and hypercare activities • Support user onboarding for PFME and related applications • Coordinate access requests and role assignments • Maintain role templates and access governance processes • Work with Market Role Coordinators on access changes • Develop and maintain user guides, training materials, and process documentation • Support onboarding, knowledge transfer, and end-user training • Maintain documentation repositories and operating procedures • Promote knowledge sharing and continuous learning
• 1 to 3 years of experience as a Business Analyst, Functional Analyst, Application Analyst, or in a similar role • Experience with SAP SD, SAP CRM, and/or similar commercial planning applications • Experience supporting business users, documenting requirements, and coordinating operational activities • Experience with a ticket management platform and practical knowledge of ITIL-based service management processes, including incident, request, problem, change, and defect management • Strong analytical, organizational, and problem-solving skills • Ability to coordinate activities across multiple stakeholders and teams • Strong written and verbal communication skills in English are required • Proficiency in Microsoft Office, including Excel, PowerPoint, and Teams • Experience with business processes related to planning, budgeting, marketing, sales, or finance is preferred • Experience supporting testing activities and business users is preferred • Familiarity with user access management is preferred • Experience in the Consumer Packaged Goods (CPG) industry is preferred • Experience working with global or regional teams is preferred • Ability to confidently participate in meetings, create documentation, and communicate effectively with regional and global stakeholders is preferred • Basic knowledge of project delivery processes and change management practices is preferred
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