Customer Service Expert, English B2

🔥 15 minutes ago

🇨🇴 Colombia – Remote

💵 $2.3M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Respond to customer inquiries • Provide clear and friendly guidance • Deliver effective solutions across different service scenarios • Understand customer needs and handle information responsibly • Ensure a smooth, positive customer experience • Support customers through omnichannel digital business services

🎯 Requirements

• Bachillerato / Educación Media • Intermediate English proficiency (English level B2) • Bilingual communication skills • Customer service and problem-solving ability • Responsible handling of information • No professional experience required

🏖️ Benefits

• Performance-based bonuses • Work schedules of 42 hours per week • Indefinite-term contract for long-term stability • Access to the exclusive Gaming Arena • Employee fund benefits • Work-at-home arrangement

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