AI Solution Consultant, AI Transformation Consultant

Job not on LinkedIn

🔥 23 hours ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 25%

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🗣️🇩🇪 German Required

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Logo of TP Infinity Germany GmbH

TP Infinity Germany GmbH

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Analyze customer processes and identify opportunities for AI and automation • Develop AI solutions, roadmaps, and solution designs • Evaluate Conversational AI, Agent Assist, and Interaction Analytics • Create business cases, ROI calculations, and pricing models • Present solutions and advise customers and decision-makers • Develop blueprints and best practices • Collaborate with Business Development, Account Management, and Operations • Support customers on their journey toward an AI-enabled customer experience

🎯 Requirements

• Bachelor’s or master’s degree in Business Information Systems, Computer Science, Business Administration, or a comparable field • 3–5 years of professional experience in AI, technology consulting, digital transformation, solution consulting, or product management • Experience working with customers and decision-makers • Strong understanding of AI technologies and automation • Experience with Conversational AI, Agent Assist, or Interaction Analytics is a plus • Experience with business cases, ROI analysis, and solution design • Knowledge of the customer service/contact center environment is an advantage • Advanced proficiency in PowerPoint and Excel • Confident manner, with an analytical and structured approach to work • High degree of initiative, strong communication skills, and ability to work effectively in a team

🏖️ Benefits

• 100% work-from-home / fully remote working model • Full-time employment • Equal opportunities and commitment to diversity • Applications from people with severe disabilities and individuals with equivalent status are welcomed and supported

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