
11 - 50 employees
Founded 2013
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.
🔥 59 minutes ago
🗣️🇩🇪 German Required
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11 - 50 employees
Founded 2013
📣 Marketing
📦 Logistics
💼 Consulting
Marketing • Logistics • Consulting
TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.
• Analyze customer processes and identify opportunities for AI and automation • Develop AI solutions, roadmaps, and solution designs • Evaluate Conversational AI, Agent Assist, and Interaction Analytics • Create business cases, ROI calculations, and pricing models • Present solutions and advise customers and decision-makers • Develop blueprints and best practices • Collaborate with Business Development, Account Management, and Operations • Support customers on their journey toward an AI-enabled customer experience
• University degree in Business Informatics, Computer Science, Business Administration, or a comparable field • 3–5 years of professional experience in AI, technology consulting, digital transformation, solution consulting, or product management • Experience working with customers and engaging with decision-makers • Strong understanding of AI technologies and automation • Ideally, experience with Conversational AI, Agent Assist, or Interaction Analytics • Experience developing business cases, calculating ROI, and creating solution designs • Knowledge of the customer service/contact center environment is an advantage • Advanced proficiency in PowerPoint and Excel • Confident demeanor, with an analytical and structured approach to work • High degree of initiative, excellent communication skills, and strong teamwork abilities
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