German & English Speaking Operations Customer Expert

Job not on LinkedIn

🔥 1 hour ago

🇬🇪 Georgia – Remote

💵 ₾2.9k - ₾3.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TP Infinity Germany GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Handle inbound calls and written customer inquiries • Provide clear, friendly, and professional support in German and English • Offer expert guidance on bookings, changes, cancellations, and travel plans • Update and maintain customer and booking data • Work closely with the team to deliver the best customer experience • Support Booking.com travellers by answering questions, resolving issues, and guiding them toward memorable trips

🎯 Requirements

• Fluent German language skills, spoken and written • Very good English skills • Strong customer orientation and communication skills • Ability to interact confidently with diverse customer types • Good computer skills and fast typing • Creative, solution-oriented mindset and strong team-player approach • Willingness to work shifts, weekends, and public holidays • Experience in a similar role is a plus, but not required • Residence in Georgia is required

🏖️ Benefits

• 2,000 GEL sign-on bonus • Night shift allowance • Up to 2,000 GEL referral bonus • 650 GEL Life-Event Bonus • Other bonus schemes • Paid premium health insurance for you and your family • Paid training • Work from home or from the office • Fast career growth; promotion to Senior level possible after 6 months • Wellbeing offerings including yoga, pilates, events, and other activities • Confidential psychological support with professional psychologists • Corporate benefits and partner-company discounts • Modern office on Rustaveli Avenue with chill-out and gaming zone • Late-shift transportation • Transportation home after late shifts