French-Speaking Customer Success Specialist

Job not on LinkedIn

🕒 April 7

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

transcosmos inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1966

🤝 B2B

🛍️ eCommerce

☁️ SaaS

B2B • eCommerce • SaaS

transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.

📋 Description

• Build strong customer relationships and drive success • Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices. • Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities. • Conduct proactive outreach campaigns.

🎯 Requirements

• Strong communication skills in English (B2) and French (C1) • Experience in Customer Success, Account Management, or BPO • Customer-focused mindset with excellent communication skills • Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)

🏖️ Benefits

• Paid training • Competitive salary • Cafeteria benefits • Medicover