Freelance Tech Agent

Job not on LinkedIn

🔥 10 minutes ago

🇯🇵 Japan – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Agent

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Monitor live virtual events from start to finish • Provide technical support to clients, presenters, interpreters, and attendees • Troubleshoot audio, video, connectivity, and platform-related issues • Monitor event quality and proactively catch issues before they impact the event • Communicate with internal production teams in real time • Escalate technical issues as needed while keeping stakeholders informed • Ensure interpreters and other participants are connected and working properly • Keep detailed notes on issues and actions taken during the event • Stay attentive and available for the full duration of assigned events

🎯 Requirements

• Strong technical troubleshooting skills • Excellent written and verbal communication • Ability to stay calm under pressure • Strong attention to detail • Excellent customer service skills • Ability to multitask while monitoring live events • Reliable high-speed internet • A quiet, professional workspace • Flexibility to work evenings, weekends, or varied shifts based on event needs • Experience with one or more of Zoom, Microsoft Teams, BrandLive, Webex, Google Meet, or other virtual event platforms preferred • Preferred experience in virtual event production, technical support or help desk, AV or live streaming, webinar moderation, remote customer support • Experience with interpreters or accessibility services is a plus

🏖️ Benefits

• Flexible scheduling based on event demand

Apply Now