Commercial Process Consultant

Job not on LinkedIn

🔥 2 minutes ago

🌐 Portugal, Italy, +5 more countries – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

💰 $425M Debt Financing - TransPerfect on 2025-04

Consulting • Legal • Marketing

TransPerfect is a global language services and technology company that provides translation, localization, interpretation, multilingual customer support (contact center/BPO), regulatory and labeling services, and creative/global marketing solutions. It combines human linguists with technology — notably the GlobalLink translation management platform and AI/machine‑translation capabilities — to help organizations launch and manage content, software, websites, and campaigns in multiple languages and markets. TransPerfect serves enterprise clients across industries such as life sciences, finance, legal, gaming, retail, and media.

📋 Description

• Lead commercial process analysis and engage with global and local market stakeholders • Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions • Develop process maps, process narratives, business rules, requirements, and acceptance criteria • Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts • Review solution demonstrations and clarify requirements with project and platform teams • Maintain decisions, dependencies, exceptions, and requirements traceability • Support business testing and prepare relevant handover documentation

🎯 Requirements

• 5+ years of experience in business analysis or process consulting • 3+ years of experience in pharmaceutical commercial operations or customer engagement • 2+ years of hands-on experience with Salesforce-based Veeva CRM processes • Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project • Experience working across multiple markets and directly with field users and global process owners • Strong experience in process mapping, requirements management, and acceptance-criteria development • Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies • Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus • German or French is a plus

🏖️ Benefits

• Approximately 3 days/week allocation • Remote work arrangement in eligible EU or US East Coast locations

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