Freelance Tech Agent

Job not on LinkedIn

🔥 1 minute ago

🇯🇵 Japan – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Agent

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Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

💰 $425M Debt Financing - TransPerfect on 2025-04

Consulting • Legal • Marketing

TransPerfect is a global language services and technology company that provides translation, localization, interpretation, multilingual customer support (contact center/BPO), regulatory and labeling services, and creative/global marketing solutions. It combines human linguists with technology — notably the GlobalLink translation management platform and AI/machine‑translation capabilities — to help organizations launch and manage content, software, websites, and campaigns in multiple languages and markets. TransPerfect serves enterprise clients across industries such as life sciences, finance, legal, gaming, retail, and media.

📋 Description

• Monitor live virtual events from start to finish • Provide technical support to clients, presenters, interpreters, and attendees • Troubleshoot audio, video, connectivity, and platform-related issues • Monitor event quality and proactively catch issues before they impact the event • Communicate clearly and professionally with internal production teams • Escalate technical issues as needed while keeping stakeholders informed • Ensure interpreters and other participants are connected and working properly • Keep detailed notes on issues and actions taken during the event • Stay attentive and available for the full duration of assigned events

🎯 Requirements

• Strong technical troubleshooting skills • Excellent written and verbal communication • Ability to stay calm under pressure • Strong attention to detail • Excellent customer service skills • Ability to multitask while monitoring live events • Reliable high-speed internet • A quiet, professional workspace • Flexibility to work evenings, weekends, or varied shifts based on event needs • Experience with one or more of Zoom, Microsoft Teams, BrandLive, Webex, Google Meet, or other virtual event platforms preferred • Experience in virtual event production, technical support or help desk, AV or live streaming, webinar moderation, or remote customer support preferred • Experience with interpreters or accessibility services is a plus

🏖️ Benefits

• Flexible scheduling based on event demand • Remote work • Freelance/contract assignments • Assignments ranging from 1-hour webinars to full-day conferences • Opportunity to work on live virtual events and varied shifts

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🔥 2 minutes ago

TransPerfect

5001 - 10000

💼 Consulting

⚖️ Legal

📣 Marketing

Freelance Tech Agent supporting TransPerfect’s live virtual events in APAC. Monitoring platforms, troubleshooting technical issues, and assisting event participants remotely.