Trident BPO
1 - 10 employees
Founded 2023
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.
Inside Sales Associate
Job not on LinkedIn
🕒 February 27
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Trident BPO
1 - 10 employees
Founded 2023
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.
📋 Description
• Make outbound calls to prospects and clients. • Develop and maintain client relationships. • Generate leads and set appointments. • Close sales and meet or exceed KPIs. • Accurately update CRM systems with client information and progress.
🎯 Requirements
• Call center experience within the past 2 years (essential). • Ability to adapt English accent to American English. • Strong organizational and time management skills. • Excellent communication and interpretation abilities. • Proficiency in Microsoft Office, Google Suite, or equivalent software. • Attention to detail and ability to multitask effectively. • Strong problem‑solving and critical‑thinking skills. • Ability to work independently and within a team. • Familiarity with CRM tools or similar platforms. • Reliable internet connection (minimum 10 MBPS download/upload) and functional home office setup. • A working computer (**PC (Windows):** Intel Core i3‑10100 / i3‑12100, or AMD Ryzen 3 3100 / 5300G with Windows 11. | **Mac:** Apple M1 chip (2020) or newer base M2 (2022) | **Intel Mac:** MacBook Pro 13‑inch (2020, Intel Core i5/i7) - the last Intel generation before M1). • 8 GB or more RAM (Random Access Memory) installed on your computer. • Quiet workspace suitable for professional phone or video calls.
🏖️ Benefits
• Full‑time employment opportunities. • Paid holidays (a blend of Jamaican and American holidays, including Christmas, New Year’s Day, Independence Day, and Thanksgiving). • Up to 10 paid time‑off days per year for vacation, personal reasons, or emergencies. • Enjoy the comforts of working from home, with the support of a professional, results‑driven team.
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