Senior Solutions Engineer

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TSMG Holding

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

TSMG Holding is a multinational data collection company with a strong presence across Europe and North America. They specialize in empowering tech companies with seamless data collection across borders, handling complex data projects, and optimizing AI systems with relevant and diverse datasets. TSMG Holding excels in creating precise digital maps and improving AI training by gathering vast amounts of high-quality data. They are known for their ability to swiftly adapt and resolve challenges, ensuring high-quality results for tech companies.

📋 Description

• Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions • Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations • Lead technical discovery sessions and contribute to solution architecture and integration planning • Support technical validation activities throughout the sales cycle • Translate business requirements into scalable and maintainable technical solutions • Collaborate with Engineering and Implementation teams during onboarding and deployment phases • Provide technical guidance and troubleshooting support during key customer engagements • Build trusted relationships with customers as a technical advisor • Help customers navigate technical challenges and identify potential risks proactively • Support strategic customer discussions and escalations when needed • Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience • Contribute to technical documentation, enablement materials, and internal training resources • Share customer feedback to support product and process improvements • Stay informed on AI, automation, cloud technologies, and enterprise software trends • Participate in webinars, industry events, and knowledge-sharing initiatives • Help position the company as a trusted technology and solutions partner

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field • 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles • Experience with voice technologies, customer interaction platforms, or workflow automation solutions • Strong understanding of enterprise systems, APIs, integrations, and cloud environments • Ability to explain complex technical concepts to both technical and non-technical audiences • Native-level or highly fluent Polish and English language skills • Strong communication, presentation, and stakeholder management skills • Comfortable working in fast-paced, high-growth environments with multiple priorities

🏖️ Benefits

• Opportunity to join a fast-growing technology company focused on AI and automation • High-impact role working on enterprise-level solutions • Collaborative international team environment with strong cross-functional exposure • Competitive compensation and career growth opportunities • Open, supportive culture with flat hierarchies and direct collaboration across teams • Flexible hybrid working environment