Head of Dialog Marketing, Lead Appointment Setting

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🕒 March 5

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Tunymedia GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Tunymedia GmbH is an Austrian digital marketing and growth agency that helps kitchen studios, furniture retailers, craftsmen and other small-to-medium offline businesses in the D‑A‑CH region generate more high‑value customers and recruit qualified staff. They provide a full‑service offering including automated lead‑generation funnels, social recruiting and employer‑branding, process digitization and trainings, and use data‑driven/AI targeting to optimize campaigns. Tunymedia emphasizes long‑term partnerships, practical, field‑tested methods and measurable revenue uplift for clients.

📋 Description

• Team leadership & development (The Coach): Training new inquiry/lead intake managers. • Ongoing training and coaching of the existing team through call reviews. • Conducting job interviews to expand our remote team. • Operational lead qualification (The Practice): You actively support the team, call self-generated leads and demonstrate perfect objection handling. • Performance monitoring & processes (The Structure): Monitoring metrics and results. • Ensure seamless documentation of call outcomes in the CRM. • Direct reporting and handover of KPIs to the department head.

🎯 Requirements

• Experience in outbound / lead qualification: You know how to break the ice on the phone, handle objections and qualify people. A pure inbound customer-service background is not sufficient — you need drive. • The "player-coach" (hands-on): You are not above picking up the phone. You make calls yourself to lead by example and earn the team's respect. • Train-the-trainer: You can demonstrate how you teach career changers the scripts/guidelines, conduct call reviews and measurably improve the team's closing rate. • An eagle-eye for numbers & CRM: You can navigate systems like Pipedrive/HubSpot without guidance, make decisions based on KPIs and drill the team on accurate documentation (the "single source of truth" in the system). • Strong communication skills & empathy: You speak our team's language, provide reassurance and flexibility, while delivering hard facts and reports to our production manager.

🏖️ Benefits

• Clear onboarding process: A clear and efficient onboarding plan with personal coaching so you quickly learn our Meta leads, scripts and systems inside out. • Clear workflows: With clear, orderly instructions and training, every team member always knows what to do. This prevents stressful chaotic situations and disorder. • Direct line: You work directly with production management. Short communication paths, fast decisions, no corporate theatre. • 100% remote & family-friendly environment: You work completely from the home office. We value loyalty, security and appreciation and have a deep understanding of family life realities. • A voice in the company: We can only move the business forward together — every employee is involved in ongoing development. • Long-term development opportunities: Internal advancement prospects and the chance to work independently in an open and honest team. • Comprehensive health program: Bike leasing, height-adjustable desks (also for the home office), ergonomic chairs, health workshops and much more.