Senior Network Engineer

🕒 March 13

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Build, operate and support the global Twilio IT network infrastructure. • Keep track of network assets, including network hardware and software. • Monitor the network performance, availability, utilization, throughput and latency, providing measurable metrics to the IT leadership team. • Work closely with stakeholder teams to determine current and future network needs. • Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe). • Develop methods and tools to be used to test and implement new LAN/WAN systems. • Analyze the current network structure and collaborate on how to make the network more efficient, scalable and sustainable. • Formulate strategies to maintain and upgrade network systems efficiently. • Respond to incidents, engage in network troubleshooting activities to determine root cause and resolve network issues. • Create and maintain documentation for network design, IT network standards and process.

🎯 Requirements

• 7+ years of experience with building campus and/or data center network infrastructure, AWS cloud services and networking • 5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls • 3+ years experience with AWS cloud services and networking • Advanced knowledge of IEEE 802 standards and core IETF networking protocols including 802.11 suite, TCP/IP, DNS, DHCP, routing and switching protocols • Hands on knowledge of network monitoring • Knowledge of network security to implement security policy for compliance • Proficient skill in WIndows, Mac, Linux client networking • Experience in troubleshooting network problems at different OSI model layer • University degree in computer science or equivalent experience • Excellent written and verbal communication skills.

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program • many more