UENI Ltd
51 - 200 employees
Founded 2014
🛍️ eCommerce
☁️ SaaS
📣 Marketing
eCommerce • SaaS • Marketing
UENI Ltd is a company that specializes in building and launching websites and online stores for small businesses. They offer a comprehensive service including website creation, local SEO, and growth marketing to help businesses increase their online presence and generate more sales and leads. UENI provides an affordable alternative to expensive web agencies and complicated DIY platforms, delivering a professional, fully functional website in just 7 days. With a focus on customer satisfaction, they serve over 700,000 businesses across a wide range of industries, providing tools for e-commerce, booking management, and brand building.
Onboarding Advisor
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🔥 1 hour ago
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UENI Ltd
51 - 200 employees
Founded 2014
🛍️ eCommerce
☁️ SaaS
📣 Marketing
eCommerce • SaaS • Marketing
UENI Ltd is a company that specializes in building and launching websites and online stores for small businesses. They offer a comprehensive service including website creation, local SEO, and growth marketing to help businesses increase their online presence and generate more sales and leads. UENI provides an affordable alternative to expensive web agencies and complicated DIY platforms, delivering a professional, fully functional website in just 7 days. With a focus on customer satisfaction, they serve over 700,000 businesses across a wide range of industries, providing tools for e-commerce, booking management, and brand building.
📋 Description
• Conduct 1-hour video calls with new customers to walk them through the features and functionalities of their newly created websites • Provide personalized guidance based on each customer's unique business needs and goals • Assist customers in resolving any technical issues or challenges they may encounter during the onboarding process • Educate customers on best practices for website management, including content updates, SEO optimization, and online marketing strategies • Gather feedback from customers to improve our onboarding process and provide valuable insights to our product and development teams • Create and maintain onboarding documentation and resources to help customers navigate their websites independently
🎯 Requirements
• A high school diploma or equivalent is required • A bachelor's degree in a related field is a plus • Prior experience in customer service, support, sales, or a related role is preferred • Basic technical proficiency and a willingness to learn about website building and digital marketing • Strong verbal and written communication skills in English • Additional language skills may be a plus • The person who is chosen for this role can work 8 hours uninterrupted per day, up to 5 days per week, with 1 of the days on either Saturday or Sunday (11am - 08pm EST)
🏖️ Benefits
• Top performers at UENI will be rewarded with promotions • Remuneration progression • Performance bonuses
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