Technical Account Manager

🔥 13 hours ago

🇸🇦 Saudi Arabia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

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🗣️🇸🇦 Arabic Required

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Logo of UiPath

UiPath

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

📋 Description

• Own customers’ technical success with the UiPath platform • Serve as a core member of each customer’s UiPath account team • Lead technical workstreams supporting adoption plans and business value • Provide technical advisory and guide customers’ automation-program maturity • Provide infrastructure, installation, upgrade planning, guided assistance, and troubleshooting • Enable technical stakeholders on UiPath platform best practices • Conduct design and code reviews for selected automations • Perform technical health checks and identify risks and continuous-improvement opportunities • Collaborate with Product Support and subject-matter experts to resolve escalated incidents • Provide technical advisory through webinars, demos, and speaking engagements • Develop and improve team processes, assets, and delivery methodologies

🎯 Requirements

• Minimum of 7 years of professional experience in technical customer-facing roles • English and Arabic fluency required • Solid background in programming; preferably .NET, with C#, C++, VB, Java, Python, or PowerShell acceptable • Previous experience with UiPath or other intelligent automation products highly desired • Prior experience in technical support or technical consulting is a plus • SaaS and cloud technical background with hands-on experience in digital technologies • Strong analytical and problem-solving skills • Self-motivated, proactive team player with innovative ideas • Diplomacy, tact, and poise under pressure when working with customers and partners • Excellent presentation skills, including presenting to a large audience • Computer Science degree or equivalent • Willingness to travel up to 25%

🏖️ Benefits

• Flexible work arrangements, varying by business and role • Reasonable accommodations for candidates on request • Inclusive workplace with equal opportunities • AI interview recording may be opted out of without impact on candidacy

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