Head of AI, Automation & Analytics

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 12%

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UpGuard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

UpGuard is a comprehensive third-party risk and attack surface management platform. The company provides solutions for vendor risk management, including features like automated risk assessments, security ratings, and data leak detection. UpGuard's platform integrates AI to enhance security questionnaires and provides real-time alerts, ensuring continuous monitoring and complete visibility of security postures. Its services are utilized by industries such as financial services, technology, and healthcare to secure customer data and streamline trust management process with advanced cybersecurity tools.

📋 Description

• Set A3's charter, operating model, and rolling six-month strategy • Define quarterly OKRs and report progress to the Steering Committee and Executive Committee • Decide which processes to automate and which AI capabilities to build • Own the roadmap for ug-buddy, UpGuard's internal AI co-worker • Lead, coach, and performance-manage the A3 team; design roles and recruit team members • Run delivery processes including fortnightly sprints, prioritisation, and capacity planning • Set technical direction and architecture for AI agents, RAG, MCP integrations, and workflow automation • Review production readiness of systems built on Google Cloud services and n8n • Deliver cross-functional automations such as employee offboarding across identity, collaboration, and HR systems • Establish production automation standards, audit the platform, and drive remediation • Work with Cloud Platform Engineering and Security on hosting, access control, and incident response • Perform AI risk reviews for vendor procurement • Own A3 tooling and vendor relationships • Act as the single point of contact for AI, automation, and analytics requests • Work with department heads to map processes and determine what A3 will build or enable • Drive company-wide awareness through documentation, communication, and training • Collaborate with executives, department heads, engineering, IT, security, analytics teams, and external vendors

🎯 Requirements

• A Bachelor's Degree in software engineering, computer science, cybersecurity or a related field • Several years of experience in cloud infrastructure, security and automation engineering, including production systems on Google Cloud • Working knowledge of large language models, AI agents, RAG and the Model Context Protocol (MCP) • Experience with Infrastructure as Code (Terraform), containers, Kubernetes, and Identity and Access Management • Experience leading and growing a technical team, setting strategy and OKRs, and reporting to executives • Ability to run several workstreams and stakeholder groups simultaneously, keep people informed, and resolve blockers • Strong written and verbal communication skills, including explaining technical decisions, risks and trade-offs to technical and non-technical audiences • Comfortable with UpGuard's tenet of 'radical candour' • Relevant cloud, security or AI certification is advantageous, especially from Google Cloud • Enterprise-team experience, particularly with internal customers, is advantageous • Background in security operations or compliance, such as SOC 2, applied to AI and automation governance • Must undertake a national police history check and reference checks before starting • Must have unrestricted Australian work rights or an Australian visa/work authorization, as addressed in the application form

🏖️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being • WFH set-up allowance • $1500 USD annual Learning & Development allowance • Annual leave/PTO plus two additional UpGuardian leave days • 18 weeks paid Parental Leave • Personal Leave Allowance including sick and carer’s leave • Fully remote working environment with no compulsory office attendance • Top-spec laptops provided • Paid subscriptions for generative AI tools

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