Revenue Operations Support Analyst

Job not on LinkedIn

🔥 29 minutes ago

🌐 Mexico, Colombia, +1 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kojo

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🏭 Manufacturing

🏗️ Construction

Logistics • Manufacturing • Construction

Kojo is a comprehensive software platform designed for trade contractors to manage procurement, tools, and inventory efficiently. It offers solutions for planning, purchasing, tracking, receiving, and paying for materials, integrating seamlessly with existing ERP and project management systems. Kojo aims to streamline operations by reducing manual data entry, improving order accuracy with AI solutions, and providing real-time updates on inventory and material costs. The platform supports various trades such as mechanical, concrete, roofing, electrical, and flooring, focusing on enhancing productivity and sustainability in construction management.

📋 Description

• Process custom quotes and order forms, including co-terms, prorated amounts, custom payment schedules, multi-year terms, multi-entity or module-level contracts, amendments, riders, addenda, and credits • Create and correct opportunities, quotes, order forms, and DocuSign envelopes • Diagnose quote and DocuSign issues, including synchronization, billing or shipping details, products, pricing, signature fields, and Closed Won errors • Maintain accurate approval status and verify required deal approvals before sending agreements • Handle account ownership and routing changes, credits, duplicate account and contact merges, Salesforce field updates, user access issues, renewal discrepancies, cancellations, and RevOps tool questions • Triage requests, resolve issues, escalate Salesforce work, and keep requesters informed • Reconcile Salesforce term dates, amounts, products, and credits with signed agreements • Ensure required renewal opportunities exist and cancellations and amendments leave clean data • Identify recurring queue patterns and create business requirements for templates, fields, validation rules, flows, or self-service documentation • Collaborate with the Revenue Operations Coordinator, sales representatives, Customer Success Managers, and customers

🎯 Requirements

• 2+ years of experience at a B2B SaaS company in revenue operations, deal desk, sales operations, order management, or Salesforce support • Hands-on Salesforce experience with the Opportunity → Quote → Product data model • Comfortable with Salesforce reports, list views, and bulk updates • Experience making Salesforce configuration changes, including fields, picklists, validation rules, page layouts, and simple flows • Salesforce Administrator certification, or equivalent experience • DocuSign experience with templates, merge fields and tabs, routing, reminders, and expiry • Contract-math experience with prorations, co-terms, day counts, split payment schedules, and multi-year totals • Ability to precisely edit order forms in Word • Precise written English and spoken English sufficient for daily team working sessions • Based in Latin America • At least four hours of daily overlap with US Central time • Flexibility during the final week of each quarter

🏖️ Benefits

• New hire equity grant • Full suite of perks and benefits for US-based full-time employees • 100% work-from-home remote arrangement across North and South America • Remote work during business hours congruent with the employee's local time zone