Strategic Sales Lead, Contact Center Services

🕒 February 27

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

📞 Call Center Representative

👻 Ghost score 69%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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vadeha connect

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

vadeha connect is an executive search and talent advisory firm that specializes in targeted direct sourcing and placing senior and leadership candidates. The firm offers a personalized, consultative approach—covering needs analysis, candidate evaluation, and onboarding support—and serves clients primarily in the D/A/CH region and BENELUX. vadeha connect emphasizes deep market networks (particularly in customer service roles), confidentiality, contingency-based fees, and long-term partnership with hiring companies to secure top executive talent.

📋 Description

• You acquire new clients in customer service outsourcing/BPO with strategic vision, consultative expertise and a clear focus on closing deals • You position our services—Inbound, Outbound, Back Office or Multi‑Language—as tailored solutions for SMEs and large enterprises • You strategically develop existing accounts through cross‑selling, upselling and follow‑on projects • You negotiate contracts as an equal partner while keeping KPIs, quality and pricing in clear view • You act as a sparring partner for internal project teams and remain reliably engaged after the pitch

🎯 Requirements

• Experience in selling call center/BPO services • Strong negotiation skills and a persuasive presence at C‑level • Good process understanding in customer service / customer operations • Closing‑oriented, structured approach to work • Business‑fluent German (negotiation level); English is a plus

🏖️ Benefits

• Top compensation: attractive base salary + strong commissions • 100% remote possible, office optional • Permanent contract with real career prospects • Company car & fuel card also available for private use • Large, exciting projects and clients • Flat hierarchies, fast decision‑making, family‑like team spirit