Logistics & Operations Assistant, Bilingual

🕒 August 13

🌐 Ecuador, Venezuela, +4 more countries – Remote

🇪🇨 Ecuador – Remote 🇻🇪 Venezuela – Remote 🇸🇻 El Salvador – Remote 🇬🇹 Guatemala – Remote 🇨🇴 Colombia – Remote 🇳🇮 Nicaragua – Remote

💵 $696 - $1k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Valatam

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

👥 HR Tech

Consulting • Outsourcing • HR Tech

Valatam is a Virtual Assistant agency based in Latin America, specializing in providing talented, bilingual remote team members to busy entrepreneurs, professionals, and small teams globally. The company offers an innovative hiring solution to fill specialist, social media, web, and IT vacancies, with the aim of helping clients save time, reduce costs, and effectively manage business operations remotely. Valatam’s network comprises college-educated professionals with experience in international companies, offering services that include bilingual assistance in English and Spanish, performance monitoring, and quality assurance. Valatam positions itself as a cost-effective alternative to traditional in-house hiring, with a focus on high-quality, reliable virtual assistance tailored to the needs of entrepreneurs and startups.

📋 Description

• Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines • Maintain accurate data entry and update records in CRM and internal systems • Respond to customer and internal inquiries via email and chat in a professional and timely manner • Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly • Ensure customer files, notes, and records remain organized and accessible at all times • Prepare clear, error-free customer-facing documentation and reports • Identify potential issues or delays and escalate them to the appropriate coordinator • Perform other related tasks as needed

🎯 Requirements

• Fluent in English (C1/C2) and Spanish • 2–5 years of experience in operations, administrative support, or customer-facing roles • Comfortable working independently and managing multiple priorities • Ability to make sound decisions and adapt to evolving or partially documented workflows • Experience with Asana, Notion, Trello, or similar project management tools is a plus • Proficient in Google Workspace and Microsoft Office • Strong communication and problem-solving skills • Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection • Bachelor's or Associate's degree preferred

🏖️ Benefits

• Annual pay increments • Discretionary client bonuses (80 % of clients award year-end bonuses) • 7 U.S. federal holidays + 4 paid PTO days • Monthly medical insurance stipend (after meeting eligibility criteria) • Birthday / Anniversary bonuses • Gym / Wellness allowance • Unlimited online fitness classes • Company events & Christmas celebrations