Associate Support Analyst

Job not on LinkedIn

🕒 May 9

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 30%

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🗣️🇪🇸 Spanish Required

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Logo of VALCE Talent Solutions

VALCE Talent Solutions

11 - 50 employees

Founded 2016

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.

📋 Description

• Ayudar a los clientes a solucionar problemas técnicos • Proporcionar orientación y documentar casos • Colaborar con miembros experimentados del equipo para brindar experiencias de soporte excepcionales

🎯 Requirements

• Conocimiento básico de TI, solución de problemas de software o configuraciones de sistemas • Mentalidad orientada al cliente • Deseo de aprender y crecer en un entorno técnico • Título en TI, Ciencias de la Computación o campo relacionado es un plus • Experiencia en servicio al cliente o soporte técnico es deseable • Familiaridad con sistemas de tickets, aplicaciones en la nube o sistemas operativos es un plus

🏖️ Benefits

• Apoyo en el desarrollo profesional • Oportunidades de aprendizaje • Trabajo en equipo con personal experimentado

Apply Now

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