RPA

Job not on LinkedIn

🔥 55 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Robotics

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VALCE Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.

📋 Description

• Support customers with production Robotic Process Automation solutions built in UiPath • Act as liaison between the user community and technical application-development staff, including offshore staff • Resolve system problems to keep customer processes running smoothly • Document business processes, training procedures, standard operating procedures, and operational status • Support implemented solutions through root-cause analysis and corrective actions • Provide technical production support for customer automations • Troubleshoot and triage automation issues • Train and support customers directly • Conduct automation code and process reviews for quality • Identify business-process automation requirements and support solution creation • Generate reports and perform data analysis • Administer the RPA system • Identify problems, research alternatives, prepare presentations, drive and test solutions, gain consensus, and implement solutions for defined business processes

🎯 Requirements

• Provides technical production support for automations running on an RPA platform • Troubleshoots and triages automation issues • Provides training and direct customer support • Writes and maintains system documentation • Works on standard issues/problems and exercises judgment within defined procedures • Follows department processes and may recommend process improvements • Ensures standards compliance and institutionalization of automation best practices • Conducts automation code and process reviews • Participates in identifying business-process automation requirements and supports solution creation • Generates reports and performs data analysis • Acts as an RPA system administrator • Exposure to UiPath RPA platform and automation processes, including SDLC and Agile • Analytical ability to connect data points and provide insights • Proficiency with MS Office tools: Visio, Excel, PowerPoint, and Word • Excellent communication and interpersonal skills • Planning and time-management skills • Ability to work with multiple stakeholders at different levels • Coordination and collaboration skills • High-energy, self-starter profile • Any graduate/postgraduate qualification from a reputable university, preferably BE/MCA • 3+ years of overall experience, including at least 2 years of relevant experience • Basic experience with one or more scripting languages • Basic experience with system administration • Infrastructure or server administration experience is a plus • Ability to work with technical, infrastructure, application, and business teams • General knowledge of business environments/operations and cost-benefit awareness • Working knowledge of standard application features/functions to analyze and resolve customer issues • Good written and oral communication skills to define parameters meeting business requirements • Experience creating and documenting operational process documents • Prior experience with similar process-automation initiatives is a plus • Hands-on experience supporting RPA solutions using UiPath • Advanced English required

🏖️ Benefits

• Cookies and consent-management options are provided on the careers site (not a job compensation benefit) • Employer offers consulting services in IT, software development, cybersecurity, and project management (company information, not a role benefit)

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