Senior ServiceNow Technical Consultant

🔥 1 hour ago

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Vector 70

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏢 Enterprise

Consulting • Enterprise

Vector 70 is a company that provides ServiceNow services and enterprise solutions. The available material is primarily website HTML/CSS (hero section styling and site header) and the site header explicitly references “ServiceNow Services Solutions,” indicating Vector 70 focuses on delivering ServiceNow-related services and solutions for enterprise clients. The content is marketing/branding oriented (visuals, animations, and copy placement) so detailed product, size, or funding information is not available from the provided input.

📋 Description

• Serve as a subject matter expert and technical leader responsible for designing, developing, and delivering enterprise-scale ServiceNow solutions • Collaborate closely with clients and internal teams to translate complex business requirements into robust, scalable platform configurations • Lead end-to-end design and development of ServiceNow solutions spanning ITSM, Customer Service Management (CSM), Human Resources Service Delivery (HRSD), CRM, and Data Foundations modules • Architect scalable, best-practice ServiceNow configurations that align with client business objectives and platform governance standards • Collaborate with stakeholders, business analysts, and project managers to gather and refine technical requirements and translate them into actionable development tasks • Develop and customize ServiceNow components including workflows, business rules, UI policies, client scripts, REST/SOAP integrations, and Flow Designer automations • Conduct technical discovery sessions and solution workshops with enterprise clients to identify gaps, risks, and optimization opportunities • Perform code reviews, enforce development standards, and mentor junior consultants and developers on ServiceNow best practices • Manage and support platform upgrades, patch testing, and instance health activities to ensure stability and performance across client environments • Produce and maintain comprehensive technical documentation including solution design documents, integration specifications, and deployment guides

🎯 Requirements

• 5+ years of hands-on ServiceNow development and configuration experience in a consulting or enterprise environment • Demonstrated expertise in at least three of the following modules: ITSM, CSM, HRSD, CRM, or Data Foundations • Proficiency in ServiceNow scripting languages including JavaScript, GlideScript, and Jelly • Proven experience designing and implementing REST and SOAP-based integrations with third-party systems • Strong understanding of ITIL processes and how they map to ServiceNow platform capabilities • Excellent communication skills in English, with the ability to present technical concepts clearly to both technical and non-technical audiences. • Active ServiceNow Certified System Administrator (CSA) certification (preferred) • One or more ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM, CSM, HRSD, or related domains (preferred) • Experience with ServiceNow Performance Analytics, Reporting, and dashboarding (preferred) • Familiarity with Agile and Scrum delivery methodologies in a consulting context (preferred) • Prior experience working in a client-facing consulting role managing multiple concurrent engagements (preferred) • Knowledge of ServiceNow App Engine, IntegrationHub, and low-code/no-code development capabilities (preferred)

🏖️ Benefits

• Remote-friendly opportunity • Chance to work at the forefront of digital service management