Virtual Front Desk Representative, Healthcare

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

💵 ₱30k - ₱50k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Front Desk

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vector Outsourcing Solutions Philippines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Vector Outsourcing Solutions Philippines is a leading business process outsourcing (BPO) provider dedicated to enhancing the operational efficiency of its clients. With over 20 years of experience and a workforce of more than 300 employees, the company excels in delivering tailored outsourcing solutions, particularly to the healthcare sector, including services like medical billing and revenue cycle management. Vector Outsourcing focuses on optimizing client operations through technology and analytics, ensuring quality customer service, and reducing operational costs to foster growth for the businesses they support.

📋 Description

• Respond to chats, inbound calls, and outbound calls from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification • Respond to emails and manage voicemail • Provide administrative support, including data entry, record management, and time-keeping • Obtain medical history by navigating different Electronic Medical Records systems • Enter patient information using EHR • Maintain database records • Collect payments for cash pay, copays, and deductibles

🎯 Requirements

• Graduate of a Bachelor's Degree, preferably in Medical, but not required • Minimum 6-month consultancy contract, subject to renewal • 1 year BPO/Call Center experience or related experience preferred, but not required • Excellent English communication skills, written and oral • Prior Authorization and Medical Virtual Assistant experience preferred • EMR/EHR experience and knowledge of Medical Insurance preferred • Willing to work shifting schedules, mostly night shift • Able to work from home • Reliable internet connection • Strictly adhere to and comply with HIPAA policy

🏖️ Benefits

• Work from home • Company computer/equipment provided

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