Consultant – Managed Services

🕒 March 31

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Veeva Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

📋 Description

• Help to keep up to date and implement new features within the Veeva Vault suite • Work closely with customer business and IT staff to understand their requirements • Think critically to help design the solution your customers request as well as the solution they have not requested but they might need • Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams • Guide customers in adopting Vault and industry best practices as part of managed services programs focused on the holistic success of the customer • Drive change management methodology at our customers switching from on-premises to SaaS solutions

🎯 Requirements

• 4+ years of experience with configuring, supporting, and implementing software solutions • Experience in working in customer-facing roles and managing customer expectations • Excellent verbal and written communication skills in English • At least a Bachelor’s degree or years of experience in relevant fields, ideally in STEM (science, technology, engineering, and mathematics) or other similar • This is a remote, full-time role with Veeva. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

🏖️ Benefits

• Health & wellness programs