Lead Consultant - Program Lead

🕒 February 12

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Veeva Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

📋 Description

• Program Lead IT Operations at our customers for Veeva’s R&D SaaS solutions • Function as a Primary customer liaison managing communication between managed services teams, customer stakeholders, and 3rd parties • Oversee customer release management programs including resource planning, release tracking, and forecasting • Support with the analysis of customer requirements and new product features to develop customer adoption and enhancement roadmaps • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer

🎯 Requirements

• 8+ years of experience in IT Project Management • Proven program management track record leading implementation and/or post implementation teams, whilst still have a good understanding of technical knowledge • Proven ability to work both independently and in teams in a dynamic, fast-moving environment • Ability to quickly understand business requirements and design creative solutions • Excellent verbal and written communication skills – our company language is English • Project Management Certification or equivalent relevant experience

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program