Tour Leader, German/French Speaking

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Ventura TRAVEL

WebsiteLinkedInAll Job Openings

51 - 200 employees

Travel

Ventura TRAVEL is a company specializing in crafting authentic and sustainable small-group travel experiences to unique destinations worldwide. For over 20 years, it has been known for its hand-picked, small-ship expedition cruises that offer travelers unforgettable adventures in places like the Galapagos Islands, polar regions, and Indonesia. Ventura TRAVEL prides itself on its commitment to responsible travel, providing unbiased recommendations, and maintaining a strong team of destination specialists. The company supports conservation projects through its efforts and ensures flexibility and best-price guarantees for its customers.

📋 Description

• Lead and Inspire: Be the leader of your group, offering clear information about each destination, sharing your enthusiasm for Sri Lanka's fascinating culture, and creating joyful, memorable experiences for travelers. • Plan and Prepare: Be well-organized, know your daily itinerary, and ensure everything runs smoothly. Always be ready with a Plan B to adapt to unexpected situations. • Participate in training sessions and pre-tour briefings to stay fully prepared. • Support and Communicate: Assist travelers with their questions and provide excellent customer service, even in challenging situations. • Ensure Safety and Quality: Prioritize traveler safety and ensure our partners meet our quality, safety, and sustainability standards. • Handle Emergencies: Respond to challenges effectively, staying calm under stress and following established procedures.

🎯 Requirements

• Passion & Knowledge: A love for India's culture, people, and history, combined with a deep understanding of its traditions, daily life, and current events. • Language Skills: Advanced German (C1) or French (C1) for client communication and good local language skills to support tour operations. • Experience: You’re currently living in Sri Lanka or have lived here for at least one year, ensuring a deep, personal connection to the country. • You have all the necessary permissions to work as a TC and/or guide (first Aid Certification, CPR and Heimlich maneuver) • Personal Qualities: Organized, reliable, motivated, and solution-oriented under pressure. • Team Skills: Cooperative and communicative, with a positive and professional demeanor.

🏖️ Benefits

• Training and Development: A comprehensive program to help you lead tours effectively, including a one-week shadowing program with an experienced guide. • Competitive Compensation: A salary with a performance-based bonus system. • Extra Earnings: Opportunities to take on occasional tasks, such as handling unforeseen situations. • Career Growth: Opportunities to advance into roles in the company. • A Global Team: Work in a friendly, international environment with colleagues around the world.