Support Consultant

🔥 3 hours ago

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🗣️🇳🇱 Dutch Required

Where this job comes from

Posted on Vicrea Solutions's careers page, not through a job board

First seen by Remote Rocketship 3 hours ago

Still open on Vicrea Solutions's site. Checked 1 hour ago.

Logo of Vicrea Solutions

Vicrea Solutions

51 - 200 employees

🏛️ Government

💰 Venture Round on 2011-01

Government

Vicrea Solutions is a forward-thinking company that excels in transforming data into valuable information, particularly leveraging geo-information. Their motto, 'Elke locatie een bron van informatie', encapsulates their approach of using location as a connective element between data to provide integrated solutions that simplify data management for government organizations. They specialize in a variety of areas including GIS, data registration, data integration, and real-time data visualization, helping clients improve efficiency and service delivery through effective data utilization.

📋 Description

• Behandelen van klantvraagstukken over het gebruik van eigen IT-oplossingen voor overheden • Oplossen van technische en functionele problemen • Fungeren als eerste aanspreekpunt voor klanten • Beantwoorden van vragen over de werking van IT-oplossingen • Technisch werkend houden van de IT-oplossingen • Gebruiken van eigen kennis en expertise van Support Consultants en andere afdelingen • Kwalitatief afhandelen van klantvraagstukken • Klanten proactief informeren over de voortgang van oplossingen • Onderhouden van klantrelaties • Bijdragen aan de verdere groei van Vicrea

🎯 Requirements

• Ervaring met het oplossen van technische problemen in een Windows-omgeving • Bij voorkeur kennis van databases • HBO/WO werk- en denkniveau • Goede beheersing van de Nederlandse taal • Beschikbaar voor 32-40 uur per week • Analytisch vermogen • Goed kunnen prioriteren • Proactieve, resultaatgerichte houding • Verantwoordelijkheid voor klanttevredenheid • Goed kunnen luisteren • Teamplayer • Leergierig en ambitieus

🏖️ Benefits

• Een dertiende maand • Goede pensioenregeling • 27 vakantiedagen • Een laptop (incl. accessoires) • Een mobiele telefoon • Een geschikte werkplek • Young Professional programma • Talent Development programma • Ruimte voor individuele “coaching on the job” • Game-avonden, borrels en teamuitjes • Ruimte om je als consultant door te ontwikkelen door je kennis te vergroten en vaardigheden uit te breiden • Prettige informele werksfeer

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