Operations Lead – Transfer Agency

🔥 38 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

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Vinyl Equity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

💳 Fintech

☁️ SaaS

🔥 Funding within the last year

💰 $1.5M Pre-Seed on 2026-06

Fintech • SaaS

Vinyl Equity is a cloud-native, API-first transfer agency and registrar platform modernizing how public companies manage equity, restricted securities, proxy/AGM processes, and shareholder services. It acts as a DTC-authorized DWAC/FAST Agent and DRS participant and emphasizes immutable ledgers, digital KYC, e-signatures, real-time tracking, and configurable reporting/analytics to provide transparency, auditability, and faster transfers (including T+1 guarantees). The company provides paperless issuer and shareholder workflows, equity plan integrations, medallion signature replacements, automated treasury reconciliation, and SOC 2/GDPR/ISO 27001-compliant security. Vinyl has raised a $20M Series A to scale its modern transfer-agent technology stack.

📋 Description

• Recruit, train, and manage the India Operations team; define roles, onboarding, and coverage across IST/U.S. Eastern hours • Own service quality end-to-end: SLAs, maker-checker controls, error tracking, and escalation • Own the SOP library; close documentation gaps and drive automation with U.S. operations, compliance, and engineering • Run daily DTC operations: pending-transfer reviews, DWAC/DRS processing, FAST/SCL balancing • Process issuances and treasury orders under maker-checker controls • Review and process routine, estate, broker, and certificate-to-DRS transfers with document and medallion verification • Own KYC/KYB review and OFAC/adverse-media screening; escalate matches immediately • Handle shareholder and issuer support, including account inquiries, lost-holder cases, and certificate replacements • Own recurring SEC compliance reporting under Rules 17Ad-2/17Ad-6/17Ad-17, DTCC CBRS, and escheatment • Lead proxy season, paying agency, and corporate actions execution • Own new-issuer onboarding, including appointment packages, DTC agent-change notices, and legacy record ingestion • Write and maintain SOPs; drive process improvement and automation with engineering

🎯 Requirements

• 10+ years in securities or transfer agency operations (global transfer agent, Indian RTA, asset manager, or bank securities-services center) • Proven experience building and leading operations teams from scratch • Deep respect for written procedure; judgment to escalate when a case doesn't fit it • Bachelor's degree in commerce, finance, accounting, or a related field • Strong data skills: Excel/Sheets, unfamiliar file formats; basic scripting a plus • Expert user of Claude or an equivalent AI assistant • Meticulous attention to detail and clear written English • Reliability against hard cutoffs; this role operates on U.S. Eastern Time (ET) hours • High integrity and discretion handling PII and material non-public information • Exposure to DTC/DTCC systems (FAST, DWAC, DRS Profile, Cede & Co., CBRS, omnibus proxies) and SEC 17Ad-series rules • Experience with record conversions/deconversions or legacy data migration • Familiarity with Rule 144, medallion guarantees, escheatment, KYC/KYB, AML, or proxy/annual-meeting logistics • Experience running U.S. or cross-border operations from India against U.S.-hours SLAs

🏖️ Benefits

• Equity participation • Comprehensive health insurance • Paid leave • Wellness benefits • Fully remote (India) • A true zero-to-one leadership mandate, backed by the U.S. leadership team • Modern operations environment with purpose-built tooling and AI assistance

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