Key Accounts Director – Strategic Supply

Job not on LinkedIn

🔥 2 hours ago

🇳🇱 Netherlands – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vio.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏨 Hospitality

📦 Logistics

📣 Marketing

Hospitality • Logistics • Marketing

Vio. com is a leading online platform that simplifies the travel booking experience for users. It offers a comprehensive range of travel services, including hotel reservations, flight bookings, and car rentals, all designed to provide customers with seamless access to their travel needs. With a focus on user-friendly interfaces and competitive pricing, Vio. com caters to both leisure and business travelers, ensuring a wide selection of options for various travel preferences.

📋 Description

• Own a portfolio of Vio's largest and most strategic supply accounts end-to-end • Manage commercial alignment, performance optimization, rate and distribution management, escalations, and growth • Represent strategic accounts internally and ensure their perspectives inform company-level decisions • Define and execute account-specific growth plans with revenue targets, commercial levers, milestones, and progress reviews • Build deep relationships across partner organizations, from working teams to senior leadership • Conduct business reviews, executive meetings, working sessions, industry events, and partner visits • Serve as the internal and external escalation point for strategic accounts • Navigate complex partnerships and balance both sides' interests • Anticipate partner strategic shifts and prepare Vio's response • Negotiate high-stakes commercial agreements, including terms, overrides, exclusive and secret deals, promotions, rate distribution rules, and SLAs • Initiate renegotiations based on performance data, market conditions, and competitive benchmarking • Design and run commercial experiments, track results, and scale successful approaches • Monitor account KPIs including revenue, margin, conversion, price competitiveness, availability, mapping coverage, and content quality • Identify root causes of underperformance and translate data into commercial actions • Collaborate with Pricing, Meta, Connectivity/Integration, Finance, Analytics, Product, and Customer Support • Ensure connectivity stability, price accuracy, content completeness, and SLA compliance • Provide commercial input to product and pricing decisions

🎯 Requirements

• Extensive experience (10+ years) in travel — OTA, bedbank/wholesaler, hotel distribution or another adjacent vertical • Several years managing large, strategic accounts • Proven track record of growing key accounts through relationship depth and creative commercial solutions • Outstanding interpersonal and relationship-building skills • Ability to operate credibly with senior executives • Strategic understanding of how large travel companies operate • Experience navigating complex, high-stakes partnerships • Strong negotiation experience with complex, high-stakes commercial agreements • Executive presence internally and externally • Strong analytical skills and data-driven decision-making • Ability to work as a self-directed, structured, accountable individual contributor • Creative, out-of-the-box approach • Deep understanding of hotel distribution mechanics, including rate types, net rates, dynamic pricing, rate fencing, distribution rules, margin structures, and MOR vs. agency models • Existing senior-level network at major OTAs, bedbanks, or travel platforms (nice to have) • Experience with hotel connectivity (API/XML integrations) and metasearch economics (nice to have) • Must be based in or open to relocating to Amsterdam, or based in GMT+/-3 timezones • Fluency in English

🏖️ Benefits

• Stock Appreciation Rights for all employees • Flexible time off (take as many holidays as you need) • Chance to work remotely • Great compensation package, perks and benefits • Highly international team • Catered lunches from various cuisines • Great coffee • Occasional barbecue in the garden • Company events in Amsterdam and abroad • Budget for your dream home office • Free mental health support via OpenUp • Opportunities to learn and grow • Open, diverse culture promoting knowledge sharing, trust and transparency