Systems Consultant

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Vivo (Telefônica Brasil)

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Vivo (Telefônica Brasil) is a leading Brazilian telecommunications company that provides mobile services (prepaid, postpaid, control), fixed broadband (Vivo Fibra), fixed voice, and TV/streaming products (Vivo Play and TV packages). It sells devices and accessories, offers bundled plans (Fiber + Mobile), digital services and apps (content partners like Amazon Prime, Netflix, Disney+, HBO), and features such as 5G connectivity, online customer support and self-service. Vivo serves both individual consumers and business customers across Brazil with nationwide coverage and retail channels.

📋 Description

• Serve as the functional and systems focal point for requests related to B2X systems, covering both B2C and B2B • Gather, understand, and document requirements in collaboration with business teams • Provide technical leadership and train other employees • Discuss and propose systems solutions aligned with client needs and the company’s architectural guidelines • Assess the functional, technical, and integration impacts of new requests, enhancements, and fixes • Conduct feasibility analyses and support the definition of the best solution for each business need • Maintain close relationships with client-facing teams, aligning expectations and ensuring ongoing communication throughout the request lifecycle • Partner with development, architecture, testing, and operations teams to ensure successful solution delivery • Participate in digital transformation, innovation, and continuous improvement initiatives involving processes and systems • Identify automation and efficiency opportunities through Artificial Intelligence and emerging technologies • Support the definition of the system’s evolution roadmap, contributing to improved user experiences and business results

🎯 Requirements

• Experience in functional analysis and requirements specification • Technical leadership and experience training other employees • Knowledge of and experience with development and integration, microservices, and Kafka • Knowledge of enterprise systems and platform integrations • Ability to conduct functional and technical impact analyses • Experience leading meetings with business teams and stakeholders • Knowledge of Agile methodologies (Scrum, Kanban) • Experience monitoring projects and supporting business-critical systems • Analytical mindset and problem-solving skills • Strong communication and negotiation skills • Consultative and collaborative approach • Proactive identification of improvements and opportunities • Ability to work effectively in dynamic environments with multiple stakeholders • Interest in innovation, technology, and Artificial Intelligence • Knowledge of the telecommunications ecosystem • Experience with digital customer service and sales platforms • Experience with Generative AI initiatives (Microsoft Copilot, ChatGPT, Azure OpenAI, and intelligent automation) • Experience designing business processes (BPMN) and solution modeling

🏖️ Benefits

• Flexible benefits allowance for gym memberships, meal vouchers, food vouchers, pharmacy assistance, medical insurance, dental insurance, and life insurance • Corporate mobile phone • Unlimited voice and data plan • Special discounts on landline, broadband, TV, and Vivo applications • Annual bonus or profit-sharing program • Private pension plan • Subsidy for school, daycare, or nanny expenses • Flexible working hours • Birthday day off • Corporate volunteering program • Educational Development Program with partnerships with educational institutions, certifications, and online courses • Internal Recruitment Program in Brazil or abroad • #VivoBemEstar Program, including consultations with a nutritionist and psychologists, social services, and telemedicine • Positions open to people with disabilities and/or individuals who have completed rehabilitation programs

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