Customer Support Executive

Job not on LinkedIn

🕒 March 18

🗣️🇮🇳 Hindi Required

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Logo of vmedulife Software

vmedulife Software

51 - 200 employees

Founded 2013

📚 Education

☁️ SaaS

🏢 Enterprise

Education • SaaS • Enterprise

vmedulife Software is a cloud-based campus management system provider focused on enhancing the educational experience across various institutions. Established in 2013, it offers a comprehensive suite of solutions including Outcome Based Education Software, Learning Management Systems, Admission Management, and examination tools aimed at streamlining academic and administrative processes for schools, universities, and colleges. With a presence in over 20 states and partnerships with more than 500 institutions, vmedulife is committed to improving operational efficiency and student outcomes through innovative software solutions.

📋 Description

• Build and maintain a business relationship with clients by providing prompt and accurate service • Provide client support and handle client communications effectively • Ensure that client requests are handled timely and accurately • Calling the client professionally regularly for feedback on our service • Pre-Sales Demo for prospective enquirers

🎯 Requirements

• 1 to 3 yrs experience candidates (Any Graduate) • Ready to travel Onsite (Karad) • Strong communication skills accompanied by excellent listening skills • Hindi and English Communication Skills are mandatory • Knowledge of customer service principles and practices • Maintains composure and patience with customers • A strong sense of professionalism and discretion is required • Familiar with a working knowledge of Excel and Word.

🏖️ Benefits

• Employee Provident Fund • ESIC Medical Insurance

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