Junior Contact Center Agent – Automotive Topics

Job not on LinkedIn

🔥 0 minutes ago

🇵🇹 Portugal – Remote

💵 €15.7k - €17.8k / year

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Volkswagen Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🚗 Transport

🚘 Automotive

🏭 Manufacturing

Transport • Automotive • Manufacturing

Volkswagen Group is a globally recognized automotive manufacturer that offers a wide range of vehicles and services through various brands. The company is dedicated to innovation in electric mobility, research and development, and production processes. With positions available around the world across numerous sectors within the automotive industry, Volkswagen Group focuses on providing exceptional career opportunities in a dynamic work environment.

📋 Description

• Provide timely, accurate, and empathetic assistance across various channels • Ensure customer satisfaction and loyalty • Handle inquiries and explain features • Resolve issues and document solutions • Escalate complex cases • Use AI-powered tools and automation to deliver efficient and personalized support experiences in real time

🎯 Requirements

• High school diploma or equivalent (mandatory) • Minimum 1 year of previous work experience in Service Center or similar business (preferred) • Native-level German or minimum C1 proficiency (mandatory) • Fluency in English (is a plus) • Familiarity with the automotive industry (considered an advantage) • Experience using help desk software and remote support tools • Solid understanding of CRM systems • Excellent communication and problem-solving skills

🏖️ Benefits

• Competitive Salary and Benefits • Opportunity for rapid growth in the company • Training according with your path career • Collaborative work environment • Multicultural teams • Proactive support