Sales Engineer

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WatchGuard Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🔒 Cybersecurity

🔐 Security

🏢 Enterprise

Cybersecurity • Security • Enterprise

WatchGuard Technologies is a cybersecurity company specializing in providing comprehensive security solutions for businesses and managed service providers (MSPs). Their offerings include network security products like firewalls and secure Wi-Fi, endpoint security with detection and response capabilities, and identity security featuring multi-factor authentication. WatchGuard's Unified Security Platform integrates these services to deliver efficient, scalable, and automated security management. The company focuses on simplifying cybersecurity with AI-driven technologies and threat intelligence, making it accessible and effective for a range of industries.

📋 Description

• The Sales Engineer – Southeast Asia (Malaysia/Indonesia) reports to the Manager of APAC Sales Engineering and is responsible for driving technical sales success and supporting revenue growth within an assigned geographic area. • They are responsible for directly engaging end users to stimulate business through indirect sales channels such as value-added resellers (VARs), resellers and distributors, and to serve as liaisons to channel partners with regards to any sales-related service and support issues. • The main responsibilities of the role include forging strategic relationships with channel partners to help them develop, support, and sell our solutions. • Additionally, they are the primary technical contact for end users interested in purchasing the WatchGuard product lines. • SEs train and support partners, provide demos to both partners and customers, assist in customer evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. • SEs help answer RFP questions and provide customer and partner feedback to our Product Management team, helping to represent the needs of our customers, partners and field teams. • In addition to these responsibilities, the Sales Engineer serves as a trusted cyber security advisor to partners, customers and the sales organization, working closely with the sales teams during sales calls and meetings to help evangelize WatchGuard solutions.

🎯 Requirements

• Must be based in the assigned Southeast Asia (Malaysia/Indonesia) territory, with the ability to travel regionally as required to support customer, partner and company events. • Identify, develop and expand technical relationships with key distributors, resellers and MSSP partners in territory • Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical training. • Assist field sales with technical pre-sales activities and appropriate post-sales escalation support • Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.) • Drive coordination of inter-departmental technical resources as needed to close prospective opportunities • Escalate and resolve partner and customer issues when appropriate • Assist evaluation customers with the setup and configuration of WatchGuard network security, endpoint security and cloud security solutions • Identify and report on competitive trends (products, promotions, etc.) • Create technical content to present to various audiences including end users and partners