
1 - 10 employees
🧬 Biotechnology
🤖 Artificial Intelligence
🏥 Healthcare
Biotechnology • Artificial Intelligence • Healthcare
Weave is building a generative AI platform and knowledge graph that will revolutionize how life science companies collaborate.
🔥 4 minutes ago
Where this job comes from
Posted on Weave's careers page, not through a job board
First seen by Remote Rocketship 4 minutes ago

1 - 10 employees
🧬 Biotechnology
🤖 Artificial Intelligence
🏥 Healthcare
Biotechnology • Artificial Intelligence • Healthcare
Weave is building a generative AI platform and knowledge graph that will revolutionize how life science companies collaborate.
• Build digital forms within the Weave software for customers • Convert uploaded office forms into Weave digital forms with precision and attention to detail • Complete ownership of Digital Forms account cases • Manage a portfolio of projects and tasks in Salesforce • Coordinate with adjacent teams on onboarding tasks • Communicate with the direct manager and team members • Provide a smooth customer experience • Triage, troubleshoot, and prioritize implementation issues • Use reports and data from various systems to guide decisions and manage the customer portfolio • Complete work according to service-level agreements and timelines
• Basic familiarity with software and computers • Excellent written and verbal communication skills • Bachelor’s degree • 1 year of data entry experience • Critical thinking and advanced problem-solving skills • Ability to work in a fast-paced, KPI-driven environment • Ability to prioritize and manage a pipeline of projects • Ability to work independently and in a team environment • Fluency in English speaking, reading, and writing • Strong technical aptitude preferred • Customer service mentality preferred • Understanding of frontline workflows where trust, accuracy, speed, and reliability affect customer experience • Open to flexible work schedules • Successful completion of a background check
• Remote work in India • Flexible work schedules • Positive, collaborative workplace culture • Customer-focused work environment • Background check conducted in accordance with applicable laws • Equal opportunity and inclusive workplace • Disability accommodations available
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🕒 September 17
Technical customer engineer supporting sales with product expertise and troubleshooting. Installing, training, maintaining, and repairing equipment at customer sites across India.