Implementation Specialist, Forms

Job not on LinkedIn

🔥 4 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

Where this job comes from

Posted on Weave's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Weave

Weave

1 - 10 employees

🧬 Biotechnology

🤖 Artificial Intelligence

🏥 Healthcare

Biotechnology • Artificial Intelligence • Healthcare

Weave is building a generative AI platform and knowledge graph that will revolutionize how life science companies collaborate.

📋 Description

• Build digital forms within the Weave software for customers • Convert uploaded office forms into Weave digital forms with precision and attention to detail • Complete ownership of Digital Forms account cases • Manage a portfolio of projects and tasks in Salesforce • Coordinate with adjacent teams on onboarding tasks • Communicate with the direct manager and team members • Provide a smooth customer experience • Triage, troubleshoot, and prioritize implementation issues • Use reports and data from various systems to guide decisions and manage the customer portfolio • Complete work according to service-level agreements and timelines

🎯 Requirements

• Basic familiarity with software and computers • Excellent written and verbal communication skills • Bachelor’s degree • 1 year of data entry experience • Critical thinking and advanced problem-solving skills • Ability to work in a fast-paced, KPI-driven environment • Ability to prioritize and manage a pipeline of projects • Ability to work independently and in a team environment • Fluency in English speaking, reading, and writing • Strong technical aptitude preferred • Customer service mentality preferred • Understanding of frontline workflows where trust, accuracy, speed, and reliability affect customer experience • Open to flexible work schedules • Successful completion of a background check

🏖️ Benefits

• Remote work in India • Flexible work schedules • Positive, collaborative workplace culture • Customer-focused work environment • Background check conducted in accordance with applicable laws • Equal opportunity and inclusive workplace • Disability accommodations available

Apply Now

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