
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Welo Global is a multilingual content, data, and AI solutions company that provides enterprise-focused localization, regulated translation, and AI training data through a family of brands (including Welocalize, Park IP, Welo Life Sciences, Welo Data, and Adapt). It combines domain expertise, proprietary AI tools (e. g. , the Opal suite), governed global workforces, and compliance certifications to support use cases across global marketing, intellectual property and legal translations, life sciences regulatory and clinical documentation, and AI model development. The company emphasizes scalable, AI-enabled platforms and workflows to deliver high-quality multilingual content and structured datasets in 300+ languages for corporate clients.
🔥 4 minutes ago
🗣️🇩🇪 German Required
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1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Welo Global is a multilingual content, data, and AI solutions company that provides enterprise-focused localization, regulated translation, and AI training data through a family of brands (including Welocalize, Park IP, Welo Life Sciences, Welo Data, and Adapt). It combines domain expertise, proprietary AI tools (e. g. , the Opal suite), governed global workforces, and compliance certifications to support use cases across global marketing, intellectual property and legal translations, life sciences regulatory and clinical documentation, and AI model development. The company emphasizes scalable, AI-enabled platforms and workflows to deliver high-quality multilingual content and structured datasets in 300+ languages for corporate clients.
• Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client • Own the locale’s interpretation of the client’s quality standards • Align the Post-Editing Lead, Post Editors, and Reviewers around a shared understanding of quality • Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations • Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content • Review style guide and glossary updates, assess affected quality categories and content types, and record changes • Track client Language Manager corrections and feedback from calibration and quality calls • Run regular alignment roundtables with the language community • Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, errors, and arbitration outcomes • Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data • Develop style guide proposals from recurring justification patterns • Share cross-locale patterns with the Welocalize Quality Manager • Maintain alignment with client Language Manager decisions and raise evidence-based concerns • Own the locale’s review service score, including RQE audit and alignment performance • Maintain the community’s shared understanding of quality and the integrity of arbitration records • Manage the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
• 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles • Direct experience as the primary point of contact for client Language Managers • Experience managing formal arbitration or escalation processes and facilitating conflict resolution • Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping • Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type • Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting • Skill in tracking error concentrations, severity drift, and alignment scores, and converting justification patterns into style guide improvements • Native-level German (Switzerland) • Professional-level English • Background check required as part of onboarding • Must be physically located in one of the approved countries • Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
• Dedicated device for project work • Comprehensive onboarding • Ongoing training • Access to established linguistic resources • Steady project volume • Long-term partnership with global teams on high-visibility products
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