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Lead Program Manager

🕒 September 22

⛩ Asia – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on Welocalize's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Welocalize's site. Checked 4 hours ago.

Logo of Welocalize

Welocalize

1001 - 5000 employees

đŸ’Œ Consulting

đŸ„ Healthcare

⚖ Legal

Consulting ‱ Healthcare ‱ Legal

Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.

📋 Description

‱ Lead a program of AI training data projects at scale ‱ Own program-level strategy and delivery across multiple projects and vendors ‱ Manage a cross-functional delivery team of PMs and Coordinators ‱ Serve as the primary day-to-day executive contact for the client ‱ Run governance, planning, and QBR-style reviews ‱ Partner with the Manager of Quality on guidelines, audits, acceptance criteria, and corrective actions ‱ Plan and secure rater/annotator capacity and optimize shifts, handoffs, automation, and tooling ‱ Build and manage budgets, margins, and change orders ‱ Maintain program RAID and lead root-cause analyses, remediation, and escalation ‱ Standardize SOPs, templates, and dashboards ‱ Pilot and scale automation with Ops Tech ‱ Ensure compliance with data handling, privacy, and platform access policies ‱ Coordinate with Sales/Account, Quality, Operations, and Vendor Management

🎯 Requirements

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