Partner Engagement Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌐 Romania, Greece – Remote

🇷🇴 Romania – Remote 🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Welocalize

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.

📋 Description

• Make data-driven supplier selection decisions based on quality, OTD, market/language strategy, capacity, content specialty, and client requirements. • Lead supplier communication and onboarding for new client programs. • Maintain supplier skilling for clients and Pantheon programs. • Monitor supplier utilization and recommend adjustments to Program Squads. • Support Talent Procurement with recruitment campaigns to identify and onboard suppliers. • Measure supplier quality in alignment with Welocalize LQA strategy. • Flag suppliers below defined performance thresholds. • Initiate Quality Improvement Plans, root-cause analyses, and corrective/preventive actions as needed. • Understand customer capacity requirements and ensure they are consistently met. • Manage performance, capacity planning, resource utilization, OTD, and quality across languages and internal/external resources. • Handle device assignment, shipment, return, reconciliation, security key issuance and revocation, and asset-register accuracy. • Triage access and device incidents, maintain runbooks and SOPs, and enforce GDPR/CCPA privacy controls. • Produce audit-ready evidence for ISO 27001 and SOC 2 and conduct background and location-eligibility checks. • Track SLAs including time-to-provision, deprovisioning timeliness, and MTTR. • Identify automation opportunities to reduce cycle time and errors.

🎯 Requirements

• Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry. • Knowledge of the language services industry and its technology, processes, competitive landscape, and emerging trends. • Ability to understand and utilize data to make decisions of moderate complexity. • Ability to manage multiple priorities in a fast-paced, time-sensitive, deadline-driven environment. • Problem-solving mindset with ability to proactively assess and mitigate risk. • Ability to work within a team or independently as needed. • Ability to prioritize ongoing projects based on business needs and urgencies. • Excellent written and verbal communication skills; fluent in English. • Minimum of a BA/BS degree or equivalent experience. • Strong listening and collaboration skills. • Understanding of Objective & Key Results (OKRs) and results orientation. • Ability to proactively develop clear solutions to moderately complex problems.