
1001 - 5000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.
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1001 - 5000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.
• Manage directly assigned accounts, including project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools • Support the Operations Squad Lead in large enterprise accounts • Own project-level customer relationships and collaborate with account directors and production teams to optimize delivery, client satisfaction, quality and profitability • Supervise and lead global internal and external teams, including direct and indirect reports • Prepare, analyze and implement project plans according to Welocalize standards • Create project schedules, estimates and proposals for customer approval • Assess risks and strategically plan activities to minimize potential issues • Operate with medium support and recognize and escalate issues in a timely manner • Establish relationships with internal and external stakeholders, colleagues, vendors and other departments • Build and maintain customer relationships at project and program level • Collaborate with production teams on continuous improvement, profitability and efficiency/automation • Communicate effectively and timely with clients, production business units and other stakeholders • Maintain accurate finance systems data and manage invoice approvals • Report on weekly project status, budget to actuals, time management and client/vendor issues • Maintain project profit through margin management • Plan, prepare and run quarterly business reviews with clients face-to-face • Develop and prepare process documents as required • Manage QA projects, including resource management, defect management and reporting
• Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable • Proven track record of Project Management • Experience working internationally or directly with international product development • Experience in technology related company • Proven experience dealing with large clients, accounts, and projects • Track record of success at managing complex eLearning and Multimedia projects is a plus • Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’ • Proven track record of active participation in development of processes and ideas • Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development • Experience in managing financial budgets, budget reconciliation and budget reporting • Experience with Translation Management Systems, i.e. XTM and Smartling • Experience with AI tools (GPT, Claude, etc.) and with optimizing processes and workflows with AI • Energy and a positive attitude with excellent interpersonal skills • Ability to lead large, diverse, virtual teams • Excellent written and verbal communication skills • Strong organizational and problem-solving skills • Effective presentation skills • Ability to build and maintain strong client relationships • Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment • Must be available to travel for work-related commitments
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