Technical Support Field Engineer

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wibitcs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

🎯 Recruiter

🤝 B2B

Recruitment • B2B

wibitcs is a recruitment and consulting agency (Wibit Consulting & Services) specializing in IT and technology talent placement and global staffing solutions. Founded in 2020, it operates with a network of freelance recruiters and international partners to source candidates for employers across multiple locations, supporting remote, hybrid, and on-site roles. The company emphasizes collaboration, candidate experience, and workforce engagement via its careers portal and recruiting services.

📋 Description

• Provide technical support for customers before and after sales • Conduct equipment installation, testing, demos, and troubleshooting • Deliver customer training and create German-language manuals, videos, and documentation • Collect user feedback and liaise with HQ for product improvement • Support local service center setup and handle minor equipment repairs • Assist the sales manager with customer visits and product certification tasks

🎯 Requirements

• 3–5 years of technical support / FAE experience in surveying equipment • Strong hands-on skills and excellent communication abilities • German national, fluent in German and English • Willingness to travel regularly for field service • Valid driver’s license

🏖️ Benefits

• Full-time role with exposure to cutting-edge surveying and construction equipment • Opportunities to train customers and create impactful technical content • Travel across Germany to work closely with clients • Collaborative, dynamic, and hands-on work environment