Customer Engineer – Coordinator

Job not on LinkedIn

🕒 June 5

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 53%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 163 days.
• Jobs at this company usually fill in 55 days.
• Reposted 2 times.
• No salary listed.

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Willow

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Willow is a company focused on digitizing the built world through intelligent technology solutions. They provide SaaS solutions that enhance building operations, sustainability, and efficiency by integrating data, skills, and technology to make buildings smarter. Willow's technology helps manage facilities, real estate, and infrastructures by making use of sensors and data analytics to meet environmental, social, and governance (ESG) goals, save costs, and optimize operations. Partnering with Microsoft Cloud for Sustainability and Microsoft Dynamics 365, Willow aims to make the built world more efficient and environmentally friendly.

📋 Description

• Build and set up Digital Twins for clients on live deployment projects • Use building systems knowledge to process and validate data • Work with 3D building models such as Revit or Navisworks to understand layouts and support accurate Digital Twin creation • Analyze large datasets using tools such as Excel to identify issues and ensure data accuracy • Collaborate across departments to set up and support system integrations • Use AI tools to accelerate data processing, documentation and problem-solving • Keep the Team Leader informed daily about progress, issues, risks and blockers • Engage with Product and Engineering teams to improve product capabilities and roadmap • Coordinate cross-functional activities, support deployments and manage stakeholder expectations

🎯 Requirements

• 3+ years’ experience in MEP / building services engineering, Building Automation Services, or project/program coordination, ideally in a SaaS or technology-enabled services business • An MEP engineering background (mechanical, electrical and/or plumbing), specifically control and monitoring within the built environment, is highly valued • Solid understanding of HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT devices and networks, and access control and security technologies • 3D modeling / BIM experience is highly regarded, with exposure to Revit, Navisworks or Archicad • Comfortable using or learning AI tools like Claude • Strong communication skills and ability to explain technical concepts clearly • Strong data analysis skills and ability to work across large, disparate datasets using Excel, SQL or similar tools • Positive, enthusiastic, flexible, energetic and highly motivated

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