Digital Coordinator – BIM Coordinator, Customer Engineer Coordinator

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Logo of Willow

Willow

201 - 500 employees

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Willow is a company focused on digitizing the built world through intelligent technology solutions. They provide SaaS solutions that enhance building operations, sustainability, and efficiency by integrating data, skills, and technology to make buildings smarter. Willow's technology helps manage facilities, real estate, and infrastructures by making use of sensors and data analytics to meet environmental, social, and governance (ESG) goals, save costs, and optimize operations. Partnering with Microsoft Cloud for Sustainability and Microsoft Dynamics 365, Willow aims to make the built world more efficient and environmentally friendly.

📋 Description

• Help build and set up Digital Twins for clients through live deployment projects • Process and validate building systems data using HVAC, BMS, electrical, and mechanical knowledge • Work with 3D building models such as Revit or Navisworks to understand layouts and support Digital Twin creation • Analyze large datasets using tools such as Excel to identify issues and ensure data accuracy • Collaborate across departments to set up and support system integrations • Use AI tools to accelerate data processing, documentation, and problem-solving • Keep the Team Leader informed daily about progress, issues, risks, and blockers • Engage with Product and Engineering teams to improve product capabilities and roadmap • Support successful deployments, coordinate cross-functional activities, manage deliverables, and manage stakeholder expectations

🎯 Requirements

• 3+ years’ experience in MEP/building services engineering, Building Automation Services, or project/program coordination • Experience ideally in a SaaS or technology-enabled services business • MEP engineering background in mechanical, electrical, and/or plumbing, especially control and monitoring in the built environment • Understanding of HVAC controls, Building Management Systems, lighting controls, energy metering networks, IT/OT/IoT devices and networks, access control, and security technologies • 3D modeling/BIM experience is highly regarded, with exposure to Revit, Navisworks, or Archicad • Comfortable using or learning AI tools such as Claude • Strong communication skills and ability to explain technical concepts clearly • Strong data analysis skills with large, disparate datasets using Excel, SQL, or similar tools • Positive, enthusiastic, flexible, energetic, and highly motivated attitude

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