CRM & Administrative Operations Associate – GoHighLevel Specialist

🕒 December 11, 2025

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Wing Assistant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• CRM Management (GoHighLevel) • Own and optimize the entire GoHighLevel setup • Build and maintain automations, pipelines, forms, and workflows • Diagnose and resolve CRM issues quickly • Integrate GHL with calendars, funnels, email systems, and tracking tools • Maintain accurate data hygiene and reporting • Ensure a smooth, automated lead journey from first contact → sales → post-sale support • Respond to incoming emails, DMs, and inquiries in real time • Sort and prioritize leads (cold, warm, hot) and route qualified leads to the sales team • Book calls directly on the sales team’s calendar • Follow up consistently so no lead sits unanswered • Update CRM with every interaction and keep statuses clean • Provide calm, professional support to clients and direct them to the right internal teammate • Help improve overall response speed and maintain a high-quality client experience

🎯 Requirements

• 3–5 years of related experience in CRM operations, administrative support, or client management • Strong expertise in GoHighLevel (GHL) setup, automation, and troubleshooting • Skilled in lead handling, client communication, and administrative support • Excellent organizational skills with attention to detail • Strong written and verbal English communication skills • Ability to work independently and ensure smooth operations without supervision

🏖️ Benefits

• Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay