Customer Service Representative – Part time

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Wing Assistant

501 - 1000 employees

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 $2.1M Seed Round on 2022-03

B2B • SaaS • Productivity

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Respond to customer inquiries from potential buyers and sellers on Flippa platform • Review existing data/documentation to answer customer questions without needing to ask Jared • Engage with sellers to gather additional information when needed • CRM data entry and cleanup • Outbound prospecting through Flippa's AI-assisted system (clicking through lists, sending pre-written emails) • Pre-qualify leads and book calls for Jared • Flag any inquiries with commercial/financial discrepancies for client's review

🎯 Requirements

• Experience with Flippa.com platform - experience required • CRM system - experience required • Slack - for communication • Email management

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