Technical Support, Australian Real Estate Experience

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 A$70 / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Wingman Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.

📋 Description

• Provide remote support to customers and users of a growing Australian real estate platform • Investigate and resolve technical and operational issues • Manage backend system updates and administrative tasks • Communicate with customers regarding support requests and issue resolution • Escalate complex problems to internal teams • Maintain accurate records of support cases • Assist with onboarding and user support • Complete client/customer introductory calls and service overviews as part of the application process

🎯 Requirements

• Previous Australian Real Estate experience (Property Management, Sales Administration, Leasing, or Real Estate Operations) • Strong troubleshooting and problem-solving skills • Excellent written and verbal English communication skills • Customer service or support experience • Comfortable working with multiple software platforms • Ability to manage competing priorities and work independently • Experience with PropertyMe, Property Tree, Console Cloud, Agentbox, or similar platforms is desirable • Technical support, helpdesk, SaaS support, or system administration experience is desirable • Experience managing tickets, customer enquiries, or escalations is desirable • Self-provided equipment • Computer with at least 8GB RAM • Intel Core i5 or AMD Ryzen 5 12th generation or newer processor • 512GB HDD/SSD • Windows 11 Home or Pro • Power backup such as a Powerstation, Powerbank, or UPS • Secondary/external monitor • Noise-cancelling headset and webcam • Internet bandwidth of 40–50 Mbps minimum for both download and upload • BIR self-registration and required government contributions • NBI or Police Clearance • Government-issued ID • Ability to work 7AM–4PM MNL time, Monday to Friday • Ability to work under an independent contractor agreement governed by Singapore law

🏖️ Benefits

• 20 Paid Time Off • Referral Bonus – 70 AUD per successful referral to the Wingman platform • Annual Trip • Dedicated Support Contact (CSM) • Access to a Network • Opportunities to Upskill • Potential for additional contracts, Statements of Work, or expanded workloads • High-Impact Projects • Flexibility First – full autonomy on how you achieve outcomes • Advisory Support – HR, Tax, and setup guidance • 100% Work-From-Home Contracts • Company events • Opportunities for promotion • Promotion to permanent employee