
51 - 200 employees
đź Consulting
đŁ Marketing
đŚ Logistics
Consulting ⢠Marketing ⢠Logistics
Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.
đĽ 1 minute ago
đľđ Philippines â Remote
đľ $5.2k - $6.2k / year
âą Part Time
đĄ Mid-level
đ Senior
đ Claims Specialist
đť Ghost score 14%
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51 - 200 employees
đź Consulting
đŁ Marketing
đŚ Logistics
Consulting ⢠Marketing ⢠Logistics
Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.
⢠Verify patient insurance eligibility, active coverage, and detailed benefit information ⢠Review annual and lifetime maximums, deductibles, coverage percentages, benefit limitations, prior treatment dates, frequency limitations, missing-tooth clauses, exclusions, and policy restrictions ⢠Contact insurance companies to obtain accurate and complete benefit breakdowns ⢠Document verification results to support treatment planning and minimize insurance-related issues ⢠Assist with dental insurance claim submissions and processing ⢠Monitor outstanding, unpaid, rejected, or denied claims ⢠Follow up with insurance companies to resolve claim discrepancies and payment delays ⢠Assist with claim appeals, corrections, and resubmissions ⢠Maintain accurate claim records and provide updates on unresolved insurance issues ⢠Schedule and reschedule patient appointments ⢠Maintain organized provider calendars ⢠Send appointment confirmations, reminders, and follow-up communications ⢠Coordinate scheduling changes with patients and practice staff ⢠Help maintain efficient appointment flow and minimize scheduling issues ⢠Potentially handle inbound and outbound patient calls ⢠Update patient information and documentation in dental practice management systems ⢠Assist with patient care coordination and follow-ups ⢠Provide general administrative and virtual front-desk support as needed
⢠Previous hands-on experience with comprehensive dental insurance verification, preferably within a US-based dental practice ⢠Strong knowledge of dental insurance benefits, including eligibility, annual maximums, treatment history, frequency limitations, missing-tooth clauses, and exclusions ⢠Experience supporting dental claims submissions, insurance follow-ups, denials, and appeals ⢠Familiarity with dental EHR/practice management software ⢠Ability to navigate multiple dental software platforms and quickly adapt to new systems ⢠Experience with patient scheduling, appointment coordination, and calendar management ⢠Strong attention to detail, organizational skills, and ability to manage multiple priorities ⢠Excellent verbal and written English communication skills ⢠Proactive, reliable, resourceful, and comfortable working independently ⢠Adaptable team player willing to learn new workflows and take on additional responsibilities ⢠Must be proficient in speaking and writing English clearly and professionally ⢠Must have relevant, practical work experience in dental insurance verification and related administrative processes ⢠Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding ⢠Must be available for video meetings with the camera on when needed ⢠Must demonstrate professionalism, reliability, confidentiality, and ability to work independently ⢠Reliable laptop or desktop computer ⢠Stable high-speed internet connection, minimum 25 Mbps ⢠Noise-canceling headset ⢠Working webcam ⢠Quiet and professional work environment ⢠Eaglesoft or Curve Dental experience is highly preferred but not required ⢠A dental or medical degree is not specified as a requirement ⢠A professional medical or dental license is not required
⢠Dedicated HR & Contractor Support Team ⢠Premium VPN Access (Optional) ⢠HIPAA & Cybersecurity Training + Certification (Provided) ⢠Top 1% VA Performance Training ⢠Client-Approved U.S. Holidays ⢠Client-Approved Paid or Unpaid Time Off ⢠Access to Tools & Resources ⢠Optional Performance-Based Incentives ⢠Optional bonuses, incentives, or increased hours based on performance ⢠Independent contractor perks and client-approved allowances
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