Healthcare Appointment Setter

🔥 12 hours ago

🌐 Mexico, Venezuela, +4 more countries – Remote

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💵 $10.4k - $12.5k / year

⏱ Part Time

🟢 Junior

📅 Appointment Setter

🚫👨‍🎓 No degree required

👻 Ghost score 13%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day • Convert patient inquiries and qualified leads into booked evaluations using sales and closing techniques • Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week • Address patient concerns, overcome objections, and encourage appointment bookings • Manage leads through GoHighLevel CRM and maintain accurate records and follow-up activities • Follow a structured callback schedule, including initial contact, a 2-day follow-up, and another follow-up 3 days later • Reactivate inactive leads and past patients to generate new appointments • Schedule appointments using Jane EMR or similar healthcare platforms • Assist with secure payment collection and maintain accurate patient and scheduling records • Assist with Instagram and Facebook posting, engagement, and basic marketing activities • Coordinate with the existing content creator on social media initiatives • Manage emails, administrative inquiries, data entry, and recordkeeping • Provide general virtual administrative support and assist with basic marketing content creation when needed

🎯 Requirements

• At least 1 year of experience in appointment setting, sales, or a similar role • Demonstrated ability to convert leads and inquiries into confirmed appointments or consultations • Experience in outbound calling, lead nurturing, objection handling, and patient reactivation • Confident, persuasive, professional, and patient-friendly phone presence • Medical reception, patient coordination, or healthcare appointment-setting experience preferred; physical therapy, pelvic floor therapy, or women's health experience highly preferred • Familiarity with GoHighLevel, Jane EMR, or similar platforms; Jane EMR experience preferred • Ability to independently manage leads, follow up consistently, and achieve appointment conversion goals • Understanding of patient confidentiality and healthcare privacy requirements • Basic experience with Instagram, Facebook, and marketing support is an advantage • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based incentives, bonuses, or increased hours based on performance • Optional contractor perks and client-approved allowances

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