Associate Account Director

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Wishpond (TSXV:WISH)

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🛍️ eCommerce

💰 Debt Financing on 2021-09

SaaS • Marketing • eCommerce

Wishpond is a comprehensive marketing platform designed to help businesses increase sales and grow their customer base. It offers a variety of tools including landing pages, email marketing, social promotions, marketing automation, and Shopify marketing. Their platform is user-friendly, allowing businesses to create effective marketing campaigns without the need for extensive technical skills. Wishpond also provides a team of marketing experts to manage campaigns, ensuring that businesses can achieve their marketing goals efficiently. The company targets a wide range of industries, including eCommerce, beauty and wellness, fitness, financial institutions, and more, and is particularly beneficial for small to medium-sized businesses looking to enhance their digital marketing presence.

📋 Description

• Own a VIP portfolio of approximately 12 high-value client accounts, set strategy, run kickoffs, review deliverables, and own the client relationship end-to-end. • Coach and develop 2 to 3 Account Managers, review their work before it reaches clients, provide real-time feedback, and help them improve campaign quality and client communication. • Be the QA gate for your AMs' output, assets, copy, campaigns, and reporting; don't leave the team without your sign-off. • Use AI marketing tools to produce high-quality work efficiently and teach your AMs to do the same. • Escalate thoughtfully, surface systemic issues to your Director; handle day-to-day challenges within your team. • Model the standard; your own client work sets the bar for what "great" looks like on this team. • Participate in hiring and onboarding new AMs as the team evolves. • Other duties as assigned.

🎯 Requirements

• 3+ years in digital marketing with hands-on experience across paid media (Meta/Google), SEO, email, and conversion-focused landing pages. You've done the work, not just managed it. • Hands-on experience designing and executing full-funnel marketing strategies that drive measurable marketing ROI for small and mid-sized businesses (SMBs). • Proven track record of strong client retention and growth, building trusted, long-term relationships. • Strong coaching instincts and a genuine desire to develop people, with an interest in mentoring, training, or onboarding Account Managers. • A collaborative, highly effective communicator, comfortable and credible leading senior client-facing conversations (kickoffs, strategy, reporting) as well as clear internal direction. • Comfort working across a full AI tool stack and AI-assisted marketing workflows, with the agility to learn new technology quickly. • Comfortable working cross-functionally and owning outcomes, serving as the primary Quality Assurance (QA) gate for team deliverables. • Technical, analytical, and results-driven, with strong administrative and organizational skills to multitask in a fast-paced, remote environment. • As part of a diverse team, the ability to work both independently and collaboratively. • Organized, administratively strong, and have solid writing, phone, and general communication skills. • Experience in an SMB-focused marketing agency or SaaS environment - preferred. • Hands-on experience with GoHighLevel (GHL) - an advantage, not a requirement. • Fluent in English; most of our clients are based in the US and Canada.

🏖️ Benefits

• Fully remote position allowing you to work from your home anywhere in the world ! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts when you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A close-knit operation with amazing growth opportunities for your personal development • A high-growth SaaS technology company publicly traded on the TSX Venture Exchange • Corporate headquarters in beautiful Vancouver, British Columbia, Canada