Account & Relationship Management Executive – Clinical Technology

🔥 6 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Manage and grow a portfolio of strategic healthcare accounts across Queensland and other assigned territories • Drive renewal and new business revenue across UpToDate, Lexidrug, and Expert AI • Achieve and exceed annual sales and renewal targets • Manage the full customer lifecycle, including renewals, upsell opportunities, and new business acquisition • Develop and execute strategic account plans • Identify expansion opportunities within existing accounts and new prospects • Maintain an accurate sales pipeline and provide regular forecasting updates • Generate new business across public and private healthcare sectors • Lead solution-based sales conversations focused on clinical, operational, and strategic outcomes • Lead complex sales cycles involving multiple stakeholders and procurement processes • Build relationships with clinical leaders, executives, procurement teams, digital health leaders, and key influencers • Maximise customer utilisation and adoption of UpToDate, Lexidrug, and Expert AI • Support implementation, training, and customer engagement initiatives • Identify and address risks affecting renewals or customer satisfaction • Develop relationships with state government health agencies, public hospitals, health networks, and healthcare organisations • Understand government procurement frameworks and tender processes • Monitor market developments, healthcare policy changes, and funding initiatives • Represent Wolters Kluwer at industry events and customer meetings • Collaborate with Customer Success, Marketing, Product, Clinical Consulting, Leadership, and APAC teams • Share market intelligence and customer feedback to support product development and business strategy

🎯 Requirements

• Bachelor's degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, Health Informatics, or related discipline • Minimum 5 years of successful B2B sales or account management experience • Proven track record of meeting or exceeding sales targets • Experience managing enterprise or strategic accounts • Strong experience working with government, healthcare, or public sector organizations • Key relationships across the C-suite in Australia • Demonstrated ability to manage complex sales cycles and multiple stakeholders • Excellent presentation, communication, and negotiation skills • Strong commercial acumen and analytical capability • Ability to undertake approximately 30% domestic travel in Queensland and other assigned territories • Preferred: Experience selling SaaS, healthcare technology, software, clinical decision support, or digital health solutions • Preferred: Experience selling to hospitals, health systems, universities, and government healthcare agencies • Preferred: Familiarity with clinical workflows and healthcare decision-making processes • Preferred: Experience with CRM systems such as Salesforce

🏖️ Benefits

• Competitive salary • Commission plan • Benefits • Career development and advancement opportunities within a global organization • Flexible Working Arrangement – Introducing Work from Anywhere and hybrid working • Work with market-leading healthcare technology solutions • Opportunity to make a meaningful impact on healthcare quality and patient outcomes