Business Operations Analyst

Job not on LinkedIn

🔥 5 hours ago

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Workana's careers page, not through a job board

First seen by Remote Rocketship 5 hours ago

Logo of Workana

Workana

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Own the company-wide operating picture for Workana, tracking primary and secondary metrics against targets. • Build and maintain EOS Scorecards for each area, including weekly measurables, owners and targets. • Create AI-powered workflows, data queries, automated reports and agents to replace recurring manual analysis. • Prepare numbers for leadership meetings, monthly reviews and Board materials. • Conduct ad-hoc deep dives into churn, pricing changes, funnel leakage and other business questions. • Maintain consistent metric definitions across teams. • Work one-on-one with the CFO and partner with area leads; individual contributor role with no people management. • Produce weekly deviation reports and identify downstream consequences of business changes. • Support a 3-, 6- and 12-month rollout toward company-wide scorecards, automated reports and a leadership source of truth.

🎯 Requirements

• 3–5 years of experience in an analytical role: FP&A, BizOps, RevOps, strategy consulting, investment banking or a data-heavy role at a startup or marketplace. • You can show an analysis you did that changed a decision, with the numbers before and after. • You can show a recurring process you automated or sped up with AI tools, and how much time or error it removed. • Strong with SQL and spreadsheets; comfortable with BI tools and LLM-based tools (Claude, ChatGPT or similar) for real analytical work. • You understand the basics of unit economics: revenue, margin, take rate, CAC, retention, cohorts. • High ownership and drive: you look for the next problem instead of waiting for the next task. • Fluent Spanish and advanced English. • Experience with marketplaces, staffing or SaaS metrics. • Familiarity with EOS (Scorecards, Rocks, L10 meetings). • Degree in economics, engineering, business or a quantitative field.

🏖️ Benefits

• Build Workana's operating system for metrics from the ground up, with real influence on how leadership makes decisions. • Direct, daily work with the CFO and exposure to every area of the business, including Board-level discussions. • Direct access to the CEO and the leadership team. • A fast learning curve across finance, operations, sales and product. • Unlimited PTO.

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