CRM Specialist

Job not on LinkedIn

🕒 May 26

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 44%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Workana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Auditar el estado actual de Customer.io: datos, segmentos, journeys, naming y estructura general • Diseñar y documentar la arquitectura de CRM: modelo de datos, taxonomía de eventos, lógica de segmentación • Construir y optimizar journeys y automatizaciones para audiencias B2B y B2C • Gestionar y mejorar la integración entre Customer.io y el CRM de ventas (HubSpot / Salesforce) • Asegurar la calidad y consistencia de los datos en toda la cadena • Colaborar con Tech para implementar integraciones y eventos desde el producto • Trabajar con Marketing y Customer Success para traducir necesidades de negocio en lógica de CRM • Proponer y medir mejoras: deliverability, engagement, conversion y retención

🎯 Requirements

• 2 a 4 años de experiencia trabajando con herramientas de CRM / marketing automation • Experiencia comprobable con Customer.io o plataformas similares (Braze, Iterable, Klaviyo) • Comprensión sólida de modelos de datos, eventos y atributos de usuarios • Experiencia integrando herramientas de marketing con CRMs de ventas (HubSpot, Salesforce u otros) • Capacidad para trabajar con equipos técnicos: leer documentación, entender APIs, participar en conversaciones de datos • Criterio para priorizar: saber qué ordenar primero y por qué • Comunicación clara — escrita y verbal — para alinearse con múltiples áreas